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This privacy policy applies solely to information captured during your visit to www.redsquirrels.info. www.redsquirrels.info is the owner of this web site and values the custom and privacy of its customers.
We adhere to the following privacy policy, which explains the type of information Friends of the Anglesey Red Squirrels collects and how this information is used.
Current policy: we only capture information about you required to process your order and none of this information is passed to any third party organisation.
In accordance with the Data Protection Act 1998 and according to the Which? Web Trader Code of Practice, we will only lawfully use the information that we collect.
Notice and Disclosure
www.redsquirrels.info will not use, or sell to or share with any third party, any user information collected by the web site in a manner inconsistent with the privacy policy in effect at the time that such user information was collected.
Privacy Policy Updates
From time to time, it may be necessary to revise the privacy policy governing the use of this web site. All proposed revisions to the current privacy policy will be published on this page 14 days prior to implementation of the revised privacy policy.
Cookies
A cookie is a small data file, a tool used by many web sites to store information. Cookies are usually stored on your computer in a temporary folder. A cookie file may contain information, such as a user name, in order to manage items in your basket. All personal information in cookie file is information knowingly supplied by you during your current or previous visit to www.redsquirrels.info.
Links
Friends of the Anglesey Red Squirrels` web site may contain links to other third party sites. We are not responsible for and have no control over the privacy policies of these third party sites. If you take a link, please review the privacy policy of the third party web site.
Returning an Item
If for any reason you are unhappy with your purchase you can return it to us in its original condition within 14 days of the date you received the item and we will issue a full refund for the price you paid for the item (original delivery and return delivery costs payable by the customer). You can expect a refund in the same form of payment originally used for the purchase within 5 days of our receiving your return. If you require an exchange, please place a new order online.
Please email mail@redsquirrels.info or telephone 01248 725755 to obtain a returns number which needs to be written on the outside of the parcel. Please re-package the goods and send to the address below: -
Friends of the Anglesey Red Squirrels
Llys Goferydd
Stad Ddiwyidiannol Bryn Cefni
Llangefni
Ynys Môn
Wales
LL77 7XA
Please enclose a note stating your shipment number and the reason for your return and if you require a replacement/alternative item or refund.
Items returned because they are damaged, defective or incorrect
If you are returning an item because of an error on our part or because it is damaged or defective, we will refund the delivery charges incurred in sending the item to you and pay your costs of returning it to us by refunding your return postage costs. You can expect a refund in the same form of payment originally used for the purchase within 5 days of our receiving your return. Friends of the Anglesey Red Squirrels will check all items returned as damaged or defective. In the event we find no fault, we reserve the right to re-charge you for the item/s and to recover our fees and expenses from you.
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